What you can count on
Our promise
The whole point is that there are no surprises. Here is exactly what happens on every call, in writing.
- 1
You know who is coming
A text with your technician's photo, name, licence number and live ETA, about thirty minutes ahead.
- 2
Free inspection, flat-rate price
Agreed before work begins. If the scope changes we stop and re-quote, we do not add it to the bill later.
- 3
A written health report
Before we leave you get a one page report on your water pressure, water heater, main shutoff and drains, whether or not you buy anything.
- 4
A real person, 24/7
Dispatch runs 24 hours a day, every day. When water is running at 2am, a person answers the phone.
On the line, just in time.
Free inspection, flat-rate price before we start, dispatch open 24 hours a day.